Your Responsibility when Accessing Our Website      

Please take time to read the sections below and the Terms and Conditions of Our Website as stated in the latest version of this link Our Website Terms & Conditions

Our Responsibility for Control of Our Website

Global Resource Bureau Limited shall hereon be referred to as GRB Ltd and is committed to respecting your privacy and complying with applicable data protection and privacy laws. You can access Our Website without disclosing any personal identifiable information about yourself. This Privacy Policy Statement explains how we collect, use and protect your information when you visit any of Our Websites as shown on the relevant homepage.

Personal information collection in connection with Our Website

In order to respond to your enquiries, we need to know your name and e-mail address. We also need to know your company, address and telephone number to communicate with you effectively.

 We gather this information to allow us to carry on dialogue with you on any matters relative to our business dealings with you and maintain timely communications.

From time to time we may provide your information to our customer service agencies for research, surveys and analysis purposes, so that we can monitor and improve the services we provide. We or our agents may contact you by post, fax, e-mail or telephone to ask you for feedback and comments on our services to enable continual improvement.

GRB Ltd may wish to provide you with information about special features of Our Website or any other service or products we think may be of interest to you, but if you would rather we didn’t, then just send an e-mail to: mail@grbltd.co.uk and we’ll oblige.

Any personal data obtained about you in the course of our business shall only be held and used with care in accordance with Company Policies, the current Data Protection Act and our notification with the Information Commissioner, details of which can be viewed on this link…..

http://www.esd.informationcommissioner.gov.uk/esd/search.asp

Automatic collection of information in connection with Our Website 

We use cookies to automatically log visitor's domain and IP address (a unique string of numbers that identifies a computer on the Internet) This data is used to see where Our Website is being used in the world, to help ensure the coverage and usage is correct and give us ideas for improving our service. This information does not identify you as an individual, but only the computer that is being used to view Our Website. Please look at the help guide from your browser for further guidance on cookies.

Updating your details in connection with Our Website

If any of the information that you have provided to us changes, please let us know the correct details by sending an e-mail to: mail@grbltd.com

Providing your consent in connection with Our Website

By submitting your information you’ve provided consent to the use of that information as set out in this Privacy Policy Statement. We reserve the right to amend or modify this Privacy Policy Statement at any time and particularly our response to changes in applicable legislation. If we change our Privacy Policy Statement the latest version will be linked on Our Website homepage, to keep you up to date. Continued use of the service will signify that you agree to any such changes. Printed copies of any documents on Our Website are classed as uncontrolled and it’s up to you to check if they’re the same  as the one shown in the latest version on Our Website.

Information Security

Please be aware that communications over the Internet, such as emails / webmails, are not secure unless they have been encrypted. Your communication may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. GRB Ltd does not accept responsibility for any unauthorised access or loss of personal information that is beyond our reasonable control. When sending encrypted messages the recipient needs to have the same encryption tools to be able to open and read the message.

We believe we have appropriate policies, rules and technical measures to protect the personal data that we have under our control (having due regard to the type and amount of such data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.

All our employees have controlled access to personal information associated with the business processes and are obliged under a code of conduct within their contract of employment to respect the privacy of your personal data.

We ensure that your information will not be disclosed to government institutions or authorities except if required by law, when requested to by regulatory bodies or law enforcement organisations or agreed otherwise in a legally binding contract.

 We will keep you informed of any attachments to e-mails we send you that are password protected and will advise you to contact with us to enable read or edit options as necessary.

Use of your personal information submitted to other websites

GRB Ltd cannot be responsible for privacy policies and practices of other websites, even if you accessed the third party website using links from Our Website or you linked to Our Website from a third party source.

We recommend that you check the policy of each website you visit and contact the owner or operator regarding any concerns or queries.

Your rights In relation to your information

You can obtain a copy of your information and have any inaccuracies corrected by writing to:

The Company Secretary

Global Resource Bureau Ltd

Birkdale House

476 Liverpool Road

Southport

Merseyside

PR8 3BB

In addition, if you have a query about our privacy policy statement or data protection practices, you can write to the above company officer or send an e-mail via the registrations menu on the homepage to: mail@grbltd.co.uk

Plain English

We endeavour to provide information in plain English http://www.plainenglish.co.uk/

If you would like us to make any improvements, then please let us know at: mail@grbltd.co.uk